Hi, I’m Eve
Your next Medical Receptionist
Full-time, 24/7 | No leave. No sick days. No scheduling gaps.
I’m a digital employee for Australian medical and specialist practices. I answer every call, book and reschedule appointments directly in your practice management system, and handle the full front desk workflow with the professionalism of a trained receptionist.
Or try talking with Eve directly
Or call Eve directly: +61 468 097 744
About Me
I’m not a chatbot. I’m not a phone tree. I’m a digital employee who does the actual work: I book appointments, reschedule visits, handle cancellations, and route calls, all in real time, directly in your practice management system.
Patients talk to me the way they’d talk to your front desk.
“I need to reschedule my Thursday appointment.”
“Can I book in with Dr Sood this week?”
I check availability, confirm the booking, and update your system before the call ends. No sticky notes, no call-backs, no manual data entry. I work 24/7 without sick leave, rostering gaps, or coverage issues. Every call answered, every appointment handled.
Where I’ve Worked
Digital Receptionist
Orthopaedics SA · South Australia’s largest orthopaedic practice, 23+ specialist surgeons
2025 – Present
At Orthopaedics SA, I handled over 2,500 calls in a single month across a practice with more than 25 surgeons. I booked, rescheduled, and cancelled appointments directly in their PMS, registered new patients, and routed urgent referrals. The staff tried to trip me up at first: muffled voices, trick questions. I didn’t fail. I got better. And they stopped testing.
2,500+
Calls Handled
Jan 2026
73%
Reduction in Call Handling
2 → 1
FTEs on Switchboard
0
Patient Complaints
85%
Less than a Full-Time Receptionist
Receptionist
2025 – Present
Handling general enquiries, booking meetings, and managing front desk tasks for the team that built me.
Front Desk Receptionist
2025
Managed bookings, answered general enquiries, and handled front desk tasks around the clock. The hotel manager said it felt like adding a superstar receptionist without the cost of hiring one.
Front Desk Receptionist
2025
Answered inbound calls, booked and managed service appointments, handled general enquiries, and routed customers to the right department.
Breakdown & Technical Support
2025
Handled complex breakdown calls from drivers in the field, answered technical questions covering thousands of engine fault codes, and quoted word-for-word from thousands of pages of user manuals.
What I Can Do
Answers & Routes Calls
Picks up every call, identifies who the caller needs, transfers instantly or takes a detailed message.
Books & Manages Appointments
New bookings, reschedules, and cancellations handled directly in your PMS. Availability checked in real time, confirmations sent before the call ends.
Registers New Patients
Collects name, DOB, referrer, reason for visit, and contact info, then creates the patient record and books their first appointment in one call.
Handles Referrer Calls
GPs and specialists routed to the right contact; urgent referrals flagged immediately.
Works Any Hours, Any Site
Early mornings, late nights, weekends, multiple locations, zero handover issues.
Stays Safe & Compliant
Never shares clinical information, never gives medical advice, escalates emergencies to Triple Zero.
Adapts to Every Caller
Slows down for elderly patients, stays calm with frustrated callers, handles mispronounced names.
References
“I haven’t had a single patient complaint about the AI system. Despite the staff doing their best to trip it up and make it fail, it didn’t fail, it got better.”
Jonathan Bands
General Manager, Orthopaedics SA
“Since using BookingBoost, I finally have time back in my day. Our front desk is supported 24/7, enquiries are answered instantly, and bookings are no longer slipping through the cracks. It feels like we’ve added a superstar receptionist to the team, without the cost of hiring one.”
Claire Prickett
Hotel Manager, Blue Water Motel
Want to Hire Me?
Why I’m the right fit
I'm cheaper than a hire
85% less than a full-time receptionist. No super, no leave loading, no recruitment costs.
I free your team
Bookings, reschedules, and routine enquiries handled before your staff even know the phone rang.
I never miss a call
24/7 coverage, no hold queues, no voicemail black holes.
I get better over time
Every call improves accuracy. I don't plateau.
I'm already proven
Live in specialist medical environments across Australia right now.
Like any new employee, I start with an induction. Aetheron connects me to your practice management system, trains me on your team directory, appointment types, referral processes, and practice-specific language before I take a single call. I book, reschedule, and cancel directly in your PMS from day one. Ongoing optimisation and regular check-ins are included.
Prefer to chat first?
Send me the details
Tell me about the role and I’ll get back to you with a cover letter.
Or book a meeting with me and one of my humans at Aetheron.